Privacy Policy

Who we are

Studio Dais Ltd

Our website address is: www.studiodais.com and www.studiodais.co.uk respectively.

What personal data we collect

We may collect the following information

  • name
  • contact information including email address, phone number and postal address.
  • other information relevant to customer surveys and/or offers

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

What happens to your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

After we collect your information, your details are then uploaded into our industry standard CRM database and stored securely within our IT network, which can only be accessed by a member of our team. Our data-base access is fully password protected. Any database, email, back-up or archive storage is hosted using GDPR compliant services within GDPR compliant countries.

Though we hope you find our marketing valuable, you can unsubscribe from receiving our marketing com-munications at any time. We provide a clear option to unsubscribe on all of our marketing communications.

Comments

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Other websites and links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

At any time, you are permitted to request that your data is corrected, returned to you or removed from our database, with a right to be forgotten. However in compliance with UK financial legislation, we are required to retain information relating to our payment transactions, such as invoices and statements for a statutory period of 6 years.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Information relating to ordering customers, including the personal data of the customer is retained for 3 years beyond the last customer contact. This enables us to provide you with a swift response to future requests for products and services. Requests for re-orders can be processed speedily and economically by retaining previous order details, artworks and visuals.Personal data gathered from those making enquiries, but not ordering is retained for 15 months beyond the initial enquiry. This enables us to resume work for you relating to the enquiry swiftly and economically. This data includes original quotes and any artworks or visuals created for you.Personal data from enquiries will not however be used or shared for any purpose after the enquiry has been dealt with and will not be used for marketing.

Should you require any more information regarding our privacy policy please get in touch.