Terms & Conditions

Welcome to Studio Dais Ltd. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern us, Studio Dais relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Studio Dais’ or ‘us’ or ‘we’ refers to the owners of the website The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

Products

We reserve the right to alter minor details or design of goods which do not materially change their character or value without notice. We believe we have accurately described the goods in the Company’s catalogues and websites. Howeverall illustrations contained in the Company’s catalogues, brochures, websites, advertisements or price lists are approximate only and are intended to give a general idea of the goods described therein. If there is a particular aspect of thedescription of the goods on which you intend to rely, you must advise us of that in writing before we prepare and send you an Order Form.

Delivery

We will arrange delivery of the Goods to the address(es) specified on the Order. The Company will use reasonable endeavours to agree a mutually convenient delivery date. However any time or date given for delivery of the Goods whether specified in the Order or otherwise given by the Company shall be taken as an estimate made by the Company in good faith but shall not be binding upon the Company as a term of the Contract or otherwise. Time of delivery is not of the essence for the purposes of the Contract and the Company will not be liable for any loss or damage sustained by the Purchaser in consequence of any failure to deliver within such time or by such date or in consequence of the delay howsoever caused. The Company’s delay in delivery of the Goods shall not by itself entitle the Buyer to terminate or rescind the Contract. The Company can in certain circumstances arrange special express deliveries of Goods, subject to additional charges to you. However, the Company cannot guarantee that such express deliveries will be delivered on the agreed dateand the Company does not accept liability for any loss or damage arising from the delay or error in the delivery of such Goods. Where Goods are delivered by installments under the Contract each installment shall be deemed to be sold under a separate Contract and any failure on the part of the Company for the delivery of a particular installment or any defectsin workmanship or materials aecting any particular installment shall not entitle the Purchaser to repudiate the Contract with regard to any installments remaining deliverable or to refuse or withhold payment for any Goods delivered.

Complaints

Complaints in connection with the Goods or their delivery must be made in writing to us, so as to reach us within 5 days of the date of delivery. You should examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the Goods in transit unless the loss or damage is noted on the delivery note at the time of delivery and subsequently reported to us in writing. Complaints in respect of delay or non-delivery must be made in writing so as to reach us within 4 days from the agreed delivery date.

Cancellation Charges

A charge will be made by the Company for all cancelled orders based on the charge for all work carried out up to the date of cancellation and the cost of materials no longer usable elsewhere. A design charge of £30 is payable should you decide to no longer want to manufcature with us, so long as we have designed your item for production, a charge is payable.

Samples and Sampling

Upon request we may send you a sample product for approval prior to you placing an Order. We may require you to pay for this sample in advance and you will be charged for the sample if you do not return it to us in good conditionwithin 14 days. We may also send you a sample product for approval after you have placed an Order. Any comments on the sample or requests for alterations should be communicated to us as soon as possible and the Company will make reasonable eorts to comply but shall not be obliged to implement alterations to specifications. Dissatisfaction with such a sample will not amount to grounds for rescission of the Order.

Overdue Accounts and Interest

Interest will be payable on overdue accounts, at the rate of 5% above the Barclays Bank plc base rate from time to time from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you. If an account is overdue for more than 14 days we are entitled to withhold future deliveries. In addition to our statutory rights we are entitled to claim from you all legal or collection charges on overdue accounts. The rights specified and cumulative and not alternatives.

Artwork and Other Images

The artwork and print prices shown in our printed promotion and websites include printing one colour and one position from camera ready artwork supplied. The advertised prices are subject to change and will be confirmed on the Order, subject to provisions. Please contact us with queries relating to charges for artwork and printing prior to placing an Order. Where you provide the artwork or design for us to use you warrant that you are entitled to use that artwork or design and either owns the copyright or are entitled to use it and will indemnify us against all claims made by third parties. Where you have asked us to create artwork or designs for you, we retain the copyright in such artwork and designs unless we agree in writing that you have acquired its ownership.